Create a new Outlook Profile

1. Make sure that your Outlook is closed

2. Search for Control Panel in the windows search bar

Desktop

3. Click on Control Panel App Icon to open

Control Panel

4. Search for Mail in the Control Panel dialogue box and then click on the icon

mail - Control Panel

5. The Mail Setup dialogue box opens.

Click on Show Profiles

mail - Control Panel

6. Click on Add to add a new Profile

 

mail - Control Panel

7. Put in a new profile name. You can call it anything you like - a suggestion would be the name of the account.

By default the first time Outlook creates a profile, it uses Outlook as the name of the profile.

mail - Control Panel

8. Click OK and this will open up the Add Account dialogue box.

Type in the name of the email account, and the email address, then click Next.

mail - Control Panel

9. Outlook should find the correct server settings and set up your account. Click finish when you see the three green ticks.

mail - Control Panel

10. The Add Account Dialogue box will close and you will see the Mail profile dialogue box showing your new profile in the list of profiles.

From the dropdown menu by Always use this profile, select your new profile name and click OK

11. Restart Outlook

Opening - Outlook

12. Outlook will take a while to open as it retrieves the new mailbox settings.

Opening - Outlook

13. Eventually Outlook will reopen with your new profile set up.

Inbox - kerry.mitchell@pickeringtest.com - Outlook